✧ Orders are typically processed within 5 business days (excluding weekends and holidays) after payment confirmation.
✧ We're confident you'll adore your new charms, but if you find they're not the perfect fit and wish to initiate a return, simply submit a return request to kiwicharmsinfo@gmail.com within 14 days of receiving your order. Please ensure that all charms are in unused condition. As a small business, we're currently unable to provide complimentary return shipping. Once we receive your return and confirm the product is in new condition, we'll promptly process your refund. Your satisfaction is our priority, and we appreciate your understanding in this matter.
